Close up of hands holding a smartphone


eStatement Enrollment Instructions

  1. Log in to your account online through the full website on a computer or laptop.
  2. Click the eStatement tab.
    image showing where to find estatements

  3. Read and consent to the disclosure by clicking the "I Agree" button at the bottom of the page.
  4. You will be directed to the "My Profile" page where you must verify the email address or enter the email address where you would like the statements delivered.
  5. You will need to make sure Document Delivery Preference is set to "All By Electronic" in the drop-down box and click the Save button. No need to enter cell phone carrier or cell number.
    File upload image
  6. Enter the verification code supplied to you in the Verification box and click verify code.
    Image of verification code box
  7. You will be directed to the document list where you will be able to view archived statements.
  8. To view a statement, click on "Account Statement"
    Arrow pointing to the name of an account statement

Please contact Transcend Credit Union at (502) 459-3000 if assistance is needed. 
One of our Contact Center Specialists will be happy to assist you.